FAQs - Pins & Petals

Do you offer non-wedding event planning services?

Yes – I provide event planning services for social and corporate events. To inquire on information regarding this type of service, please contact us directly.
Do you offer day of coordination services?

All of my packages include day-of coordination, of course. However, my shortest planning package is “Month Of” coordination as I do not offer “Day Of” coordination on its own. I have found that having the Events by Pins & Petals team come on board a little further in advance is substantially more beneficial to everyone.
Do you travel out of state and/or out of the country?

Absolutely! Have suitcase, will travel! I am always up for an adventure and a destination wedding.
How can I get in contact with you?

We would love to chat with you about the special event you’re planning! You can contact us through this inquiry form or email us directly. We do not discuss inquiries or pricing via social media.
Can we do this virtually?

Absolutely! I have worked with many clients who live out of state and cannot be in person for our meetings or even our site visits.
Do you offer planning services for rehearsal dinner and additional wedding related events?

We always provide a ceremony rehearsal which is included in all 3 of our packages. Since we love parties and celebrating we are always excited to help with rehearsal dinners and pre-and-post wedding events for an additional fee.
Can you provide assistance with creating a wedding day timeline?

This is one of the very helpful tasks we work on the month of your wedding. As the days lead up to your wedding day we also work with all vendors to ensure they have the most up to date timeline and logistic information, too.
Do you offer event insurance or do we need to obtain it separately?

The couple must obtain their own event insurance, I provide my own certificate of insurance, and each vendor provides their own which I help to collect and provide to the venue.
Will you recommend vendors/trades, or do I need to find my own?

Absolutely! As part of my welcome packet, I provide my preferred list of vendors and also work to curate the perfect recommendations for you and your wedding day. I take pride in connecting you with the best vendors for your wedding.
Can you provide guidance on wedding etiquette and traditions?

Yes this is definitely included in our top two packages.
Can you provide recommendations for unique ceremony or reception ideas?

You know it! We love helping our couples ensure that their wedding day is unique and special to them and who they are as a couple!
How far in advance should we book your services?

As soon as you know you’re ready to get to work planning your big day! I don’t recommend booking more than 18 months in advance, however.
What is your cancellation or rescheduling policy?

Having dealt with countless cancellations and rescheduling due to COVID, I have become well-versed in this unfortunate occurrence. I allow rescheduling within 1 calendar year without penalty or fees so long as the general location remains the same. For cancellations, it is a little trickier and usually a case by case basis.

What if I am out of state?

Not a problem here! We have traveled to meet with clients and we have had many weddings where we don’t get to meet the clients in person until their actual wedding day. The planning process is all the same no matter where you are!
Do we set up a consultation prior to booking?

Absolutely! I think it is a wonderful idea to hop on a call or a video meeting before hiring Events by Pins & Petals.
Do you have experience with cultural or religious ceremonies?

Yes, we love working with clients of all cultural and religious beliefs and we will work with you to ensure that everything is exactly as it should be.
Do you serve Northern California?

Yes – I serve all of Northern California without any city limitations.
Do you provide event design and decor services?

Event design is our area of expertise but we do not personally offer decor services at this time.
Who will be my designer/planner?

Erin, founder, owner, and creator of Events by Pins & Petals will always be your designer and planner throughout your entire wedding planning process!
Will you be the point person on my wedding day?

In most weddings, Erin is your Day-Of Coordinator to see your wedding day all the way through. There are some weddings that do require team members to run the day of coordination but clients will be informed of this ahead of time.
Will you attend venue walkthroughs and meetings with other vendors?

Oh yes, we definitely include this in our full service and partial planning packages.
How do you handle event emergencies, such as inclement weather?

We always have back-up plans and working quickly and efficiently at problem solving! We are never afraid to phone a friend asking for favors if and when we need to in emergencies, too!
Can you help with sourcing unique or hard-to-find items for the wedding?

If you know us, you know this is a specialty of ours. we love all of the fun and unique moments at a wedding.
Can you assist us with obtaining permits or dealing with venue restrictions?

Yes this definitely falls under our umbrella of work.
Are you able to plan on short notice?

Absolutely – while we highly recommend allocatting enough time before your event to get all the details perfect, sometimes situations and/or preferences require a quicker timeline than expected and we’re euipped to handle short notices.