Questions & Answers

While we’re always available and happy to assist, we’ve provided a list of common questions that might have the answers you’re looking for.

General Event Planning

Yes – I provide event planning services for social and corporate events. To inquire on information regarding this type of service, please contact us directly.

We would love to chat with you about the special event you’re planning! You can contact us through this inquiry form or email us directly. We do not discuss inquiries or pricing via social media. 

I think it is a wonderful idea to hop on a call or a zoom meeting if you’d like before hiring Events by Pins & Petals. 


Yes – I serve all of Northern California without any city limitations.

Absolutely! Have suitcase, will travel! I am always up for an adventure and a destination wedding.

Not a problem here! We have traveled to meet with clients and we have had a few weddings where we don’t get to meet the clients in person until their actual wedding day.

Absolutely! I have worked with many clients who live out of state and cannot be in person for our meetings or even our site visits.

Processes + Services

All of my packages include day-of coordination, of course. However, my shortest planning package is “Month Of” coordination as I do not offer “Day Of” coordination on its own.

Event design is our area of expertise but we do not personally offer decor services at this time.

We always provide a ceremony rehearsal which is included in all 3 of our packages. Since we love parties and celebrating we are always excited to help with rehearsal dinners and pre-and-post wedding events for an additional fee.

Erin, founder, owner, and creator of Events by Pins & Petals will always be your designer and planner throughout your entire wedding planning process!

This is one of the very helpful tasks we work on the month of your wedding. As the days lead up to your wedding day we also work with all vendors to ensure they have the most up to date timeline and logistic information, too.

In most weddings, Erin is your Day-Of Coordinator to see your wedding day all the way through. There are some weddings that do require team members to run the day of coordination but clients will be informed of this ahead of time.

The couple must obtain their own event insurance, I provide my own certificate of insurance, and each vendor provides their own which I help to collect and provide to the venue.

Yes, we love working with clients of all cultural and religious beliefs.

Absolutely! As part of my welcome packet, I provide my preferred list of vendors and also work to curate the perfect recommendations for you and your wedding day. I take pride in connecting you with the best vendors for your wedding.

Oh yes, we definitely include this in our full service and partial planning packages.

Yes this is definitely included in our top two packages.

We always have back-up plans and working quickly and efficiently at problem solving! We are never afraid to phone a friend asking for favors if and when we need to in emergencies, too!

If you know us, you know this is a specialty of ours. we love all of the fun and unique moments at a wedding.

You know it! We love helping our couples ensure that their wedding day is unique and special to them and who they are as a couple!

Yes this definitely falls under our umbrella of work.


As soon as you know you’re ready to get to work planning your big day! I don’t recommend booking more than 18 months in advance, however.

Absolutely – while we highly recommend allocatting enough time before your event to get all the details perfect, sometimes situations and/or preferences require a quicker timeline than expected and we’re euipped to handle short notices.


Having dealt with countless cancellations and rescheduling due to COVID, I have become well-versed in this unfortunate occurrence. I allow rescheduling within 1 calendar year without penalty or fees so long as the general location remains the same. For cancellations, it is a little trickier and usually a case by case basis.

If we haven’t already answered your question with this list, please don’t hesitate to reach out for more information. We’re always happy to help.

Erin Rugala, owner, creative, and designer of Events by Pins and Petals. Full service, luxury event and wedding planner in the Bay Area.